This will usually guide you through whatever needs doing with your password. Generally speaking the fix is to log into your webmail service – see section 2 above. Simply, you will just find that your password is refused as if it’s incorrect, resulting in a repeat password prompt in Apple Mail until you fix it.
There is no globally recognised system to notify you of a specific password issue. When this happens, you are usually blocked from sending and receiving email until this has been actioned.Īpple Mail is unable to notify you of the exact problem because password policies are unique to the email service provider. Sometimes, your email provider will enforce a password change for security reasons. 3 – Your password needs to be changed or updated You might find that you need to restart your Mac from the Apple menu (top left of screen) > Restart before the new password is accepted.
#My mac is not entering my password automatically for google update#
Follow the password error prompts on your Mac or iPhone to update the password to the correct value in Apple Mail. Once the password is set to a known value and you can log into webmail. They can help you reset the password to a known value. Or, contact the provider’s support service directly. You may need to follow the Reset Password procedure for your email provider, which is usually available at the webmail login page. Of course, if you have the wrong password on file, there is the problem. If it works, we can be sure you have the right password for the email account, so there must be some other problem aside from a wrong password. Once you have identified your webmail login address, try signing in with your email address and the password you have on file. Webmail click Email at the top click Email at the top right If you’re not sure who the domain registrar is, enter your domain name (the bit after the symbol) into this website: This is the company with whom you registered your domain name.
If you have a custom domain name but don’t have a website developer, and (d) doesn’t work, you should check with your domain registrar. If you have a custom domain name but you do NOT have a website, try… …where is replaced by your own custom domain name (the bit after the symbol in your email address). If you have a custom domain name and your own website, you can ask your website developer for the webmail address. If it’s a personal email address, usually your email provider will be one of a handful of major platform providers (see table below “Major UK Email Platforms”). They may also be able to confirm your password directly. They will usually be able to tell you the website address (“URL”) for webmail. If it’s a business email address, speak to your business IT person or IT support provider. However, you’ll usually be in one of these categories: Obviously, it helps to know your email provider. This allows you to browse your email directly without having to set up an app (such as Apple Mail or Outlook) on your computer. “Webmail” is simply a website, provided by your email service provider. Obviously, a successful login to the email provider’s system confirms that the password you have on file is accurate. The basic trick is to log into the email provider’s webmail service to verify the password you’re trying is definitely 100% correct. This is slightly harder to troubleshoot because everybody will use one of several hundred different common email providers. After restarting, check whether the email password prompt has now disappeared.Ģ – Check whether your email password has actually changed It’s easy for inexperienced users to simply close the Mail window and not fully quit the app. This sounds like overkill, but it guarantees Apple Mail has been fully quit and reopened. If you definitely have internet access, restart your Mac from the Apple menu (top left of screen) > Restart. That way you know that the browser isn’t loading up a previously-saved page and must therefore have internet access. A particularly good test is to perform a Google search for something very random. The easiest way for most users to check their internet connection is to try loading up any website. Apple Mail seems to always assume this is a password problem, instead of checking first whether the internet connection is actually working. This is because it’s unable to make a successful connection to the email service provider. If your internet connection drops out, even just temporarily, Apple Mail will often ask for a password. Strangely enough this is the most common cause of Apple Mail asking repeatedly for a password.
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